Real Patient Reviews

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The staff is very professional and attentive to their patients. Dr. Justo is the best and most personable you will ever have the pleasure to meet as is the entire staff.

Robert Chiarini SR

Dr. Justo thoroughly explained the condition for which I visited him. Additionally, he took the extra time to clarify another condition that I had and explained matters in a way that was easy to understand. He was not quick to have me scheduled for a procedure which was previously indicated by two other ophthalmologists. Based on the better understanding that I received from Dr. Justo, I cancelled the surgery that was recommended by other specialists. He clearly had my interests at heart.

Lynda NANI Mclaughlin

I was extremely impressed. I had to drive 50 miles and it was well worth it.

Sherry Orth

This is a unique medical office where not only the staff is nice and friendly but the medical is just as professional or vice verse. The best ever, try them you will like them.

Linda Schmidt

Outstanding service. Staff is always friendly, yet professional. Dr. Justo treats you as a friend, not just another patient.

Marvin Weltz

"I really enjoy my eye appointments. the staff is very friendly, knowledgeable and Misty is very thorough!! glad I switched to you!!"

Jon Peterson

"Staff was very friendly,I didn't have to wait long and they wanted me to come back in a year and get my eyes checked again"

Susan Benson

"The Doctor and her staff are friendly, professional and knowledgeable. This is the reason I trust my eye care to Eugene Shifrin and associates."

John Lyle

"Very pleased with the work Stephanie did on my eyebrows. She was very professional and thoughly explain the procedure. I would highly recommend her to family and friends. "

Marsha Perkins

"I've been a long time patient of this practice. It has been my one stop shop for all my look and feel good services. Dr. Justo has performed eyelid surgery and liposuction for me with amazing results. I also have indulged in every non-surgical procedures such as, Botox, OBAGI skincare, permanent eyeliner, laser hair removal, and much more. I recommend all the services at this practice."

Roxanne

"In spite of the fact Dr. Justo is a Wolverine fan, I enjoyed meeting him & the time he spent with me. He explained the condition of my eyes simply & answered my questions in an easy to understand. Plus, his assistant that examined me initially was great!"

Nicholas Plaskon

"If they get better than Dr. Justo, I haven't found them."

Donald Bradley

"Ideal office conditions, very professional staff and state- of- the art measuring devices. Thank you Dr. Shifrin for your reassuring feedback."

John Cordova

I saw Dr. Shifrin and her team. All were very good at answering questions and explaning. Team is great. Optician goes extra mile to get a good fit and great frames that fit my budget. Glad to have this Eye Med provider nearby.

Louise Chambers

I was very pleased with my eye exam and would recommend your office to anyone. I think DR JUSTO AND HIS STAFF ROCKS.

Margaret Hubbard

Stickly speaking the crew at the Eye Institute was out standing. One of the best. Beats the V.A. six ways to Sunday!

Jake Disch

The staff was polite, knowlegable and friendly..appeared to enjoy their work...works fo me. Thanks.

John Vance

Very impressed with the staff and Dr. Shifrin. She identified my eye problem that has been ongoing for over a year. Looking forward to my new glasses when the inflammation clears up.

Wallace Burnett

I received personalized, compassionate service.

Carol Blitstein

My experience was very pleasant. I was very nervous when I went but everyone was so kind and made me feel relaxed and at ease. I would absolutely recommend going there 100% to friends and family!

Maxine Goff

I came away totally aware of my options.

Susan Hughes

Each person on the team was very knowledgeable in his/her field of expertise. I felt well cared for.

Linda Miller

Dr Justo was very thorough and explained everything that he was doing. His staff was very helpful.

Donald Thomas

Friendly AND EFFICIENT, JUST WHAT I LIKE.

Jeanne Schultz

Best service at any medical that I have ever visited. Thanks to the entire staff.

Paul Wilson

Very professional staff,every item was explained in detail, upon leaving there were no unanswered questions, nothing but positive experiences.

William Holderness

The entire staff was very friendly and very helpful. I felt Dr. was very complete in her eye exam.

James Carper

Friendly and efficient staff made you feel right at ease. Appointment on time and all questions were addressed. This will be our EYE CARE DOC!

Frank Zartler

Great job, and I tell everybody about how it is the best - so just have it done okay!

Kenneth Retzer

Very friendly competent and knowledgeable staff. Learned a lot about the condition of my eyes and the options available to me to correct existing eye problems.

Ann Temme

My experience at the Arizona Eye Institute absolutely delightful!! The staff is very friendly, very warm, and welcoming. All of my questions were answered thoroughly, and I felt completely informed. The surgical procedure was painless just as promised, I could not be more delighted with the results. I highly recommend Arizona Eye Institute to everyone.

Patricia Talboy

The Institute refers to themselves as family, and I can see why (no pun intended!). Everyone was nice, friendly, answered my questions...just made me feel welcomed.

Michael Tierney

Dr. Justo is always kind and friendly. Takes time to discuss status of eyes. Remembers you as a person, not just as a patient.

Robert Kimble

The atmosphere and comfortable surroundings with Dr. and his staff is pleasant and, of course, I always know that Dr.Justo will be smiling and give me the best information about my eyes. I can trust him completely.

Margaret Lines

My dad is 98 and needed to see a Doctor immediately. Dr. Shifrin not only fit him in, but gave him the attention he needed. Dr. Shifrin has the bedside manner I wish all Doctors had. My father was taken care of at an amazing facility.

Vincent Hoffman

This years visit was exceptional very helpful to finally understand how both of my eyes vision works Sherrie Sims was awesome and gave educational info. Best visit in all the years I've been going there.

Janice Robbins

I'm satisfied with answers to my concerns about the health of my eyes. Dr. Shifrin is very helpful, patientand accommodating with my questions and concerns with the health of my eyes.

Manolita Topacio

I have been a patient since before Dr. Justo took over this practice and I have always had great confidence in him. He did the cataract surgery for both my late parents and my former husband. Even though I moved out of the west valley in 2001, I have continued to make the drive to Dr. Justo for my eye care.

Mary Doyle

Excellent facility. Prices are very reasonable Staff is upbeat and extremely helpful. Looking forward to my procedure.

Paula Peters

When you arrive you are greeted with a lovely smile from the recptionist,very comfortable in the waiting area, Everyone seems very concerned about your problem and they do answer all questions thoroughly.

Forrest George

Dr. Justo, Dr. Shifrin, and staff are great. Make you feel like a valuable friend, not just another number to be serviced.

Carolyn Schwartz

Roxanne is awesome! She explains exactly what she is planning to do before anything is done...I find this is so helpful in case we aren't on the same page!

Jonalyn Dunn

Dr Shifrin was very professional very knowledgeable but best of all very friendly and her assistants were also very professional and friendly thanks for your help with my eye health.

Christina Perez

I have been to Arizona Eye Institute both professionally and as a patient with varying needs over the past 9 years. Everyone I've met has been pleasant, knowledgeable, and professional. Recently, I witnessed a front-desk person very patiently and lovingly explain to someone over the phone just when and how to take their medication. She must have repeated the same information 10 times. This is customer service at its best!

Laureen Badar

This was my first time visiting AZ Eye Institute. It was a wonderful experience from the time I walked in the door until I my appointment was over. I have never been to an office where everyone in the building was so friendly and willing to help with a smile on their face and such wonderful work ethic. Thank you!!!

Debra Gavette

Stephanie is so good at what she does. I like a natural look, enhanced. She does not try and make me look younger, just better. I have been going to Stephanie for years and will continue to do so.

Kay Naso

My consult was very informative. I feel very secure with Dr. Justo's options.

Joan Perlis

Everyone was so pleasant. Always have very good interaction with both Dr. Justo and his staff.

Catherine Spindle

Dr. Misty and staff were very professional, caring, courteous, and detailed regarding my vision care. I appreciated that. Why would you go anywhere else?

Debra Hodges

Everyone that I talked to so far has been very warm and understanding. All my options were explained very well and I would recommend this practice to any and all of my friends.

Harvey Bolton

Excellent professional & friendly care.

Falba Martin

Glad to be able visit your office in Sun City West and best doctor in town.

Vladimir Svircev

Everyone who took care of my needs were cordial and cheerful.

Zenaida Stolp

The staff is friendly, willing to answer any questions & is very helpful. Dr. Eugene Shifrin is very thorough & only wants the best for her patients.

Joseph Cappiello

I did not have an apt. as this was a sudden condition of the eye. AZ eye got me in and I was very grateful.

Julie Plath

Knowledgiable and professional staff. Well groomed, friendly, name tags are a big plus for me. Doctor was also informative and friendly.

Mary Mccambridge

Tina was the greatest. She was very informative at the same time she made me feel very comfortable. Dr. Justo was very comforting and provided me with information as well as making me feel secure in this adventure. Sara was very professional with gentle guidance. What a team!!! Thank You!

Patricia Wegehaupt

Extremely knowledgable Doctor. His staff is friendly and well informed. I have recommended this office to several friends and will continue to do so.

Dale Leach

Outstanding in all ways. Friendly, concerned and extremely professional.

Linda Aiken

Very professional and friendly staff. All seem to care how the patient feels and are willing to explain everything. If in doubt, don't wait. Great place.

Robert Engel

Dr. Justo has been treating my husband and myself for 14 years. The quality of treatment and friendly atmosphere keep us coming back.

Barbara Kelley

I almost cancelled because it took me 1 1/2 hours to get there due to the distance and getting horribly lost but because Sarah at the front desk was so patient, caring and nice I made it. I heard Roxanne was good but she exceeded my expectations! I do not know what my outcome will be, but am very hopeful and excited to see.

Tracey Garcia

Very friendly and professional staff, patient focused.

Lois Monaco

High marks for the entire staff. I had a great visit from first greeting to final goodbye. Everyone was pleasant and professional. Thanks for the pleasant experience. Five stars!!!!!

Mark Chandler

Stephanie is terrific! This was my fourth visit to her. I definitely recommend her for cosmetic eye procedures.

Gaylen Bennett

Roxanne was great! Looking forward to coming back again.

Kelli Evans

My experience was very pleasant. I was very nervous when I went but everyone was so kind and made me feel relaxed and at ease. I would absolutely recommend going there 100% to friends and family!

Maxine Goff

I received personalized, compassionate service.

Carol Blitstein

I came away totally aware of my options.

Susan Hughes

The staff was polite, knowlegable and friendly..appeared to enjoy their work...works fo me. Thanks.

John Vance

Very impressed with the staff and Dr. Shifrin. She identified my eye problem that has been ongoing for over a year. Looking forward to my new glasses when the inflammation clears up.

Wallis Burnett

Stickly speaking the crew at the Eye Institute was out standing. One of the best. Beats the V.A. six ways to Sunday!

Jake Disch

I was very pleased with my eye exam and would recommend your office to anyone. I think DR JUSTO AND HIS STAFF ROCKS.

Margaret Hubbard

I saw Dr. Shifrin and her team. All were very good at answering questions and explaning. Team is great. Optician goes extra mile to get a good fit and great frames that fit my budget. Glad to have this Eye Med provider nearby.

Louise Chambers

Very Nice staff and clean facility. Dr. Mist Shifrin was great.

Kevin Murphy

Stephanie did a great job! She is professional and made sure that I understood everything she was doing and how to care for my eyes post treatment.

Gutekunst, Anne

Charming M.D. and staff. The website was concise and informative.

Mason, Sandra

An excellent exam, up to date equipment, and very friendly people. I consider my visit to the eye institute a very worthwhile experience and will recommend the institute to others needing or wanting to change their eyewear.

Negron, William

The staff was very friendly and courteous the entire visit. Everything regarding my vision was explained very well and I would definitely recommend this place to anyone.

Pampel, Rodney

I felt very cared for and enjoy having a new eye doctor , closer to my home. I really was impressed by all the personal cosmetic care available.

Hostetler, Tammy

I would recommend your services to any and all people that I come in contact with both here in SCW and else where.

St Bernard, Carlton

The experience was top notch.

Shoars, Gary

It was very refreshing to have a doctor tell me that I did not need cataract surgery yet. The previous two...with a span of 20 years...suggested it was necessary! To put my health over financial gain is huge and I am very impressed with Dr. Justo and his staff. Thank you.

Widner, Barbara

I was very nervous about my appointment because I had never had any procedures on my face or eyes. The entire staff, especially Tina and Doctor Justo, answered all my questions and made feel comfortable with my upcoming surgery. They were professional but also very personable.

Evangelesta, Cathy

My experience was very pleasant and worthwhile. The doctor looked at my eye and explained why it was the way it was. I left with the knowledge that my eye would be better within a couple weeks. Do I recommend them YES. they were both professional and caring.

Wade, Randy

Dr. Justo's practice exudes exceptional professionalism and great concern for it's patients. My cataract surgery was a complete success and I felt no pain during the procedure. I am so satisfied with Dr. Justo and Dr. Eugene Shifrin, I am proceeding with eyelid surgery in a month. Overall confidence! Thanks, Doc!

Jones, Lawrence

Very friendly and helpful staff and Doctor.

Dallacqua, Dennis

When my eyesight is concerned why would I settle for anything but the best? The Justo team is fantastic. 


Haffner, James

Nancy J.

I am very satisfied and happy with the results of my upper eyelid surgery. I have received many compliments and questions concerning the procedure. The staff was very professional and friendly. Dr. Justo explained the procedure in great detail and he made me feel very comfortable about the surgery. The surgery went well without any pain. I never realized how dramatic (in a positive way) the change would be. I cannot even see any scars. I HIGHLY RECOMMEND Dr. Justo and his staff.

A. Gormley

I love love LOVE the Arizona Eye Institute and Cosmetic Laser Center! Roxanne is wonderful and knows exactly what she is doing. I feel safe and confident in her all the time. I could see results after the very first visit for both my laser hair and laser tattoo removal sessions. Most importantly, Roxanne is familiar with different skin types and colors, and knows how to prevent scarring and bleaching/skin discoloration. I can't say enough good things about her and about the Arizona Eye Institute and Cosmetic Laser Center.

Michael Cassano

From the moment I came into the Arizona Eye Institute and Cosmetic Laser Center from my initial visit and surgery, through to the follow up appointment, it was a great experience. The staff was great. Michelle walked me through the entire experience and she was excellent.

Peggy Tipton

My eyelid surgery at the Arizona Eye Institute and Cosmetic Laser Center was everything I had hoped it would be. I am very happy with the results and have recommended the Arizona Eye Institute and Cosmetic Laser Center to friends. I am very satisfied!

Frank Schaefer

Do you believe in miracles? I don't, or should I say, I didn't. I've worn glasses/contacts since I was around 7 years old. I remember missing out on certain activities like football, scuba diving, etc. because in those days there was no protection for someone that had to wear glasses to see. This of course improved but did not go away as I got older. Then in "old age", I met Dr. Emilio Justo. There are rocket scientists, geniuses, and others that seem able to do the impossible. But who would have thought that after 70 years I would meet a person that could perform a procedure {cataract surgery} on my eyes that would give me perfect vision without glasses or contacts! I still have "problems" from time to time. I find that when I have an itch on my nose, I subconsciously reach "under my glasses" to scratch my nose. Or when washing my face, before splashing water on my face, I reach to take off my glasses, and I still squint in the shower so my contacts won't wash out. It's been a year now since he performed the procedure on both my eyes. I was skeptical and assumed it wouldn't last, but now I need to speak out. I still see perfectly and this miracle worker, Dr. Justo, has now done the same cataract surgery on a friend of mine, and my wife! Thank you, Thank you, Thank you Dr. Justo. I DO BELIEVE IN MIRACLES THANKS TO DR. JUSTO!

Joi O.

Working with Roxanne has been a wonderful experience. She is very knowledgeable and answered all of my questions. I drive all the way here from Gilbert, which is over an hour away, just to see her. I will continue to come back to the Arizona Eye Institute and Cosmetic Laser Center knowing I am in her care. I love my blue peel and the Obagi products.

Dr. Norman B.

Having recently completed both cataract surgeries, I am thrilled with the results. My eyes went from somewhat poor vision to amazing 20/15 vision. Although the skill and success of the surgery was appreciated, the purpose of this letter is to give recognition to you as an outstanding person. You provided courtesy, kind, compassionate and friendly service throughout. You have your additional “special talent" to make everything comfortable for every patient that you provide for. Your staff is also very professional, which compliments your practice.

P. Augustine

I’m thrilled with how much better my eyes look after surgery. I look rested instead of half asleep. Not only that, but you can actually see that I’m wearing eye shadow. The staff makes you feel special and they do everything in their power to make you feel comfortable during the procedure. If you ever decide to have any cosmetic surgery be sure go to the best, Dr. Justo and his fantastic staff. Through the years, I have spent a fortune on skin products that promised great looking skin to no avail. I made a commitment to use the Obagi products and will continue to do so for life. My skin has never looked so good; no more large pores or ugly brown spots. My skin feels amazingly soft and looks healthy. The staff is friendly and takes the time to assist you in any way they can. They are the BEST! I was nervous about having the permanent make-up done but after seeing some of Stephanie’s work I knew I was in good hands. It’s so nice not to have to draw on eyebrows, especially since I’m not the great artist that Stephanie is. The eyeliner and eyebrows are extremely natural looking, which is what I requested. Stephanie talks you through the procedure as she is working and does everything she can to make sure you are comfortable.

Madeline S.

My recent cataract surgery was an incredibly positive experience thanks to Dr. Emilio Justo and his professional and caring staff. I had some apprehension before surgery due to the fact that I only have vision in the eye that needed cataract surgery. I now have perfect vision in that eye thanks to Dr. Justo and his professional staff.

Tammy S.

Everyone at the Arizona Eye Institute and Cosmetic Laser Center is very professional and informative. Dr. Justo has great bedside manner. I appreciate the follow up calls made to my home following my surgery.

Ruth T.

Stephanie, I just want to thank you for the "GREAT" job you did on my eyebrows. As you know, I was very nervous about having them done and searched many places locally before deciding to go all the way to Arizona. This was based a lot on the great job you did on my friend, Gindy. It did cost a little more than some of the places I researched, but was well worth the $ and the trip. I decided not to tell any of my family, except my husband, that I was having it done. When he picked me up at the airport he said he was a little afraid of how I would look, but was quite relieved to see that they looked so good. Also, this past weekend, I was with my four sisters and asked each of them separately if they could tell what I had done to my face. They looked "and looked" me over and not one of them could tell that I had done the tattoo! They were amazed how good they looked, and you know how critical sisters can be! You are such a professional at making sure they look natural in shape, size and color. This is amazing, since you only had pictures that I emailed you to work from. The environment was so relaxing and your calming voice talking me through the procedure made me feel very relaxed and confident. I have to say, it is so wonderful to go to bed with eyebrows and wake up with them too! Again, thanks so much for doing such a great job.

Linda Willis

I was very impressed in the way the office is set up and ran. And everyone I came in contact with was very knowledgeable and in sync with what their process is. Friendly, happy and caring. Was a great experience.

Anon Anon

Best explaination I have received for my condition in all my visits. Thanks to Dr. Shifrin. I was extremely happy with Dr. Shifrin and your staff. I am looking forward to getting my new glasses. Thank you.

Jerene Maierle

Always the very best service and care. I have been a patient for Arizona eye for 20 years with total confidence in my care. Thank you

Charlene J.

The staff at the Arizona Eye Institute and Cosmetic Laser Center couldn't be more professional and friendly! They are very knowledgeable and very helpful!

Shirley Johnson

Excellent, efficient staff. All involved with my office visit were knowledgeable and pleasant. Office appeared highly organized as well.

Claudia Feller

First rate care and service. Everything was thoroughly explained, and I never felt rushed.

Dr. Emilio Justo wants the best outcome for me for my vision problem. His disciplined approach seeking the best solution gives me confidence my vision will be the best achievable. I highly recommend Arizona Eye Institute.

Robert Wilkiewicz

Dr. Justo is fabulous and did a fantastic job with my upper eye lids. I recommend him highly. The staff is wonderful as well as the facility.

Jimmy Tran

The staff was great, cheerful and friendly (thanks Stephanie). Dr. Justo was very personable, professional, and patient in answering all my questions. The place is very clean, organized, and efficient. The decor feels homey vs. office like so it helps me relaxed. I came from out of town and overall it was a very pleasant experienced. Thank you.

Barry Siegal

Sarah the medical tech and Dr. Shifrin are both gracious and extremely knowledgeable. They both render confidence and both are patient to answer questions.

Harold Nolde

Entered nearly blind in one eye, left seeing fine.

Mary Trexler

Best place for eye care. I thought that Colleen was super nice and very personable with a vast knowledge of eyecare. Dr Shifrin was great also. I enjoyed her exuberance and the care she took with me.

Frank Schaefer

I am over 70 years old and have been to many different eye doctors in my lifetime, and I still rate Dr. Justo as the very best. He easily gets my five stars.

Darrell Cottle

Great people makes you feel right at home

Jon Peterson

As a diabetic I was interested in finding an eye doctor that was an expert in this field. I was extremely happy with my experience with Dr. Justo and all of his staff. They treated me like the customer, not just another patient. Thanks

Patti Whipple

Everybody at Dr Justo's is  very nice. Dr. Justo is the best eye Dr. And Jennifer at the front desk is the best.

Gerald Burnham

Best eye exam I have ever received!

William Traviss

Dr Justo is amazing brilliant concerned and could not be more compassionate. His expertise is astounding.

Maggie Dexter

Professional,Prompt and Courteous!

Doris Fagin

Great experience. Staff welcoming and helpful. Doctor's assistant was pleasant and professional. Place is extremely clean. Dr. Shifrin also was very professional and answered my questions. Ordered my glasses there also and the ladies were very helpful and took time in explaining what my insurance would cover. Have already recommended the Eye Institute to a co-worker.

Amber Smith

Roxanne is fantastic! She does a wonderful job explaining the procedure and what to expect afterwards.

Leslie Kowieski

What a pleasant experience! From the moment I walked into the office I was greeted warmly and this wonderful, positive attitude carried all throughout my visit. I'm so happy I was referred to your office and even more excited that you will be taking great care of me!

Karen Tierney

Stephanie is wonderful. She explained and talks you through the whole process and goes over the after care thoroughly. I highly recommend Stephanie for a permanent makeup procedure.

Jaime Hart

The staff was great! I am very pleased with my procedure and will be referring all my friends there. Thank you for a wonderful experience.

Dennis Dalenberg

Pleasant office, nice personal service, thorough exam, experienced doctor...can't ask for more.

Virginia Studebaker

Most thorough exam I have ever had in 60 years of wearing glasses.

Deborah Potts

Took time to explain things , friendly and helpful, .I had a very good experience.

Margaret Record

I am a client of many years and as always, I was warmly greeted the moment I arrived. The staff is knowledgeable, professional and friendly. I continue to recommend Dr. Justo and his entire health care team to family and friends.

George Wilkinson

I could not ask for any better eye care. The staff has always responded promptly to meet my needs.